Changing an Invoice

The method used to change an invoice depends on whether the invoice has been posted or not.

• If the invoice has been "kept", but not posted, you can change the invoice by going to Shipping, finding the order, and canceling the invoice. Make changes to the order and then invoice the modified order. The system will assign a new invoice number to the sales order and void the original.
• If you have already posted the invoice, the system's audit trail tools will force you to make the proper credit order and new sales order to re-invoice the order to correct the quantity shipped, price charged, or to issue a receivable adjustment (credit memo or debit memo ) to correct the customer's open receivable balance.

For more information on the Invoicing option see Invoicing.

Security Required : Receivables - Invoicing